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You Have No Idea What Your Customers Are Saying...
+ some personal news 👀
Jan 22
•
Eli Weiss
7
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The Art Of Boring
I am certain you are overcomplicating retention
Jan 15
•
Eli Weiss
7
2
1
5 retention fixes nobody talks about (but should)
and 99% of brands are skipping them?
Jan 8
•
Eli Weiss
6
Stop marketing to the wrong customers
Fix this before you spend another dollar + the most fascinating new tool I've come across this year
Dec 18, 2025
•
Eli Weiss
6
The ONE Massive Retention Lever You are Missing
If you did this one thing, I guarantee you will improve retention dramatically
Dec 4, 2025
•
Eli Weiss
4
If You Read A Single Newsletter Of Mine, PLEASE MAKE IT THIS ONE
If you are here, you are early
Nov 20, 2025
•
Eli Weiss
9
8 Easy BFCM Tricks to MASSIVELY Improve CX
If you do these 8 things, you are ahead of 99% of the brands I speak to
Nov 13, 2025
•
Eli Weiss
5
CX IS NOT A COST CENTER (By Michael Bair, fmr SVP CX @ FIGS)
Why NOT Investing Is Disingenuous, Disrespectful, and Detrimental
Oct 30, 2025
•
Eli Weiss
and
Michael Bair
8
1
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